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Complaints

Complaints:
We do find your opinion very important. If you have any comments or complaints regarding your order, please contact us.
This is possible by e-mail service@felinaworld.com or by phone at +31 13 8508459 .
We strive to provide you with the best possible customer experience. If something went wrong with your order, we will make sure that this will be resolved in the best way possible.
FelinaWorld.com responds to complaints within 14 workdays and often within only one. Of course we will always keep you up to date on how we plan to resolve your complaint.
At FelinaWorld.com customer care is our top priority.
Your complaint will be handled with great care, and we will do our very best to resolve any problem to your satisfaction.